![]() For more information, please visit the SketchUp Community forums. Our support teams can no longer update account information for users without an active SketchUp subscription. SketchUp discontinued the Maintenance and Support Program November 4, 2020. To view the available SketchUp subscription options, please see our Plans and Pricing page. New Classic licenses and upgrades to Classic licenses are no longer available. If you have any issues retrieving your license please Contact Support. Now that you have your serial number, you can look up your license in the License Manager. In the Welcome to SketchUp window, locate the serial number.In SketchUp Pro select License from the Help (Microsoft Windows) or SketchUp (Mac OS) menu.To use the License Manager you will need your SketchUp Pro serial number and the email address associated with your SketchUp license. If you think you may have held onto that email, you can search for it using the address we used to send it If you can't find that email, we can help you find your license information using our License Manager. ![]() When you purchased a SketchUp Classic License, you received an email containing your license details, including a serial number and authorization code. For more information, see Managing a Network License. ![]() Network licenses require an active internet connection unless a user "checks out" a seat. To design and create files in Sketch, an Apple computer running macOS is required (see the.
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